Legal
Privacy Policy
Privacy Policy
Information We Collect
When you submit an event inquiry, we collect your name, email address, phone number, event details, and any information you choose to share about your event. We may also collect information about how you use our website.
How We Use Your Information
We use your information to respond to your inquiry, discuss your event, prepare quotes, coordinate décor services, and communicate with you about your project. We do not sell your personal information.
Email & SMS Communications
With your consent, we may send you emails and text messages about your event inquiry. You can unsubscribe from emails or reply STOP to opt out of text messages at any time. Message and data rates may apply.
Information Sharing
We do not share your information with third parties except as necessary to respond to your inquiry, provide services, or as required by law.
Data Security
We take reasonable measures to protect your information. However, no method of transmission over the internet is completely secure.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us using the information on our contact page.
Third-Party Services
Our website uses a customer communications platform to manage inquiries and messages. When you contact us through our website chat, forms, or messaging, your information is processed through this platform in accordance with its privacy policy. We do not control the third-party platform's data practices beyond what is described here.
Contact Us
If you have questions about this privacy policy, contact Jeren Tropicals at info@jerentropicals.com or 954-424-1114.
Platform Privacy Policy
Our customer communications and messaging platform maintains its own privacy policy, which can be reviewed here: Privacy Policy (https://www.gohighlevel.com/privacy-policy). This governs how your information is handled when you contact us through the platform.